Do you offer interstate freight?
No. At the moment, we only accept deliveries to California. If you reside outside California, you cannot make a purchase at engold.com
Do you charge sales tax, customs fees and duties at the checkout?
No, we won't. Sales tax, customs fees and duties will be charged directly by the freight forwarder.
Do you offer Trade Accounts?
Yes. We do offer Trade Account partnerships for Trade Industry Professionals within Architecture and Interior Architecture Industries. If you are interested, please go to our Trade Application page and submit a form. If you would like more information about applying for a Trade Account please contact us on firstname.lastname@example.org
Do you offer wholesale Accounts?
Yes, we welcome all applications. Please email us at email@example.com. Please allow 3-5 business days for your application to be assessed and response to be provided.
How do I care for my stone piece?
Don’t be afraid of natural stone- it’s not as difficult to care for as some may think! All of our stone pieces are honed, sealed or polished so they have been treated with end use in mind.
Regular cleaning with a warm damp cloth with a gentle soap is all you need from day to day. If you would like to protect your En Gold piece from stains, or need to remove a stain, we recommend a range of top of the market Lithofin products that will assist with keeping your stone piece in premium condition.
Do you have a showroom where I can view your range?
Our studio is located in Braeside 3195 and available for viewings by appointment only. To book a studio viewing please visit the booking page in the menu.
Are your plinths hollow?
Yes, all of our plinths are constructed from 14-20mm stone slab with mitred edges. They come with a plywood footed base to ensure they are sturdy and protect your floors from damage.
How heavy are your plinths?
Our plinths range from 25kg-40kg depending on the type of stone and size.
How heavy are your Estrella Collection tables?
All of our Estrella pieces are made using a traditional Filipino furniture making technique. The limestone boulders are carved into tiles and aligned on a hollow timber carcass, which means they are not as heavy as they look! Our coffee tables are all approximately 30-35kg.
Do you offer custom pieces?
We do not offer custom made pieces and all of our designs are made in set dimensions.
Where are your pieces made and materials sourced from?
As our pieces are constructed using natural stone, the origin of the materials depends on where that particular stone is naturally found and quarried. We work with stone quarries from all over the world, including Turkey, Phillipines, Spain, Portugal, Italy and China, to name a few.
Our pieces are designed by En Gold in Melbourne, Australia and are manufactured with our partnered stonemasons and craftsman in Australia, China, India and the Phillipines that employ highly skilled staff and offer state of the art machinery. Each manufacturing partner is hand selected for their quality, skill and craftsmanship. We are proud to partner with worldwide and local trades that align with our values, supports skilled craftsmanship and fuels local economies in each region.
Why are your most of your pieces only available for pre-order?
At En Gold our mission is to provide quality, sustainably minded and competitively priced stone furniture and wares. To be able to make this possible, we work with natural stone, meaning each piece is unique and made to last a lifetime. For the same reasons, we believe in producing in small and limited quantities, in order to support our efforts to avoid overproducing and ensure we continue to reduce wastage whilst investing in the growth of our community of artisans and makers.